Privacy Policy — DirectDesk
Effective: September 28, 2026
DirectDesk ("we") respects your privacy. This policy explains what information we collect through our website and lead forms, and how we use it.
What we collect
- Your name, phone number, and email address
- Your business name and anything you write in our contact or lead forms
- Basic call information when you use our answering service (caller number, call time, and call summaries)
How we use it
- To respond to your inquiry and provide quotes
- To deliver the services you ask about, including answering calls and booking appointments
- To follow up about your service
- To contact you the way you ask us to — by call, text, or email — and only about your inquiry or service
That is all we use it for.
Who sees it
Your information never goes beyond DirectDesk's owner and what is strictly necessary to complete the task you asked us to do. We have no employees. We do not sell or rent your personal information to anyone, ever.
How long we keep it
Only as long as needed to provide your service. We do not keep separate backups — your information stays in our phone system where it works for you, and is only touched if it needs to be updated. If you stop being a customer, just ask and we will delete it.
Your choices
You can ask us at any time to review, correct, or delete your personal information. Just contact us using the information below and we will take care of it.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.
Contact us
DirectDesk
Glen Modlin
Columbus, GA
Phone: (762) 677-3192
Email: wdszpm@gmail.com