24/7 AI Virtual Phone Agent

Take the Calls and Book at Go

DirectDesk picks up each call for your small business — nights, weekends, while you're on the job — and books the work for you. Based in Columbus, Georgia.

DEMO RECORDINGAUDIO FILE

Sample Call Recording

Hear the AI receptionist on a recorded call — questions, booking, and all.

Listen Now

Pricing

Simple, Transparent Pricing
Go
The full receptionist — answering, booking, lead capture — for lighter call volume.
$199 / mo
  • 150 inbound minutes / month
  • 24/7 AI call answering
  • Appointment booking lead capture
  • Message taking lead logging
  • Email SMS call summaries
  • FAQ knowledge base built for your business
  • 1 dedicated phone number
  • $0.85/min overage
Select Go
Max
For busy operations that use it all.
$399 / mo
  • 750 inbound minutes / month
  • Everything in Pro, plus:
  • Multi-department routing special call logic
  • Multi-location multi-calendar support
  • Calls that can't wait jump to the front
  • Tune-ups upgrades before anyone else
  • $0.55/min overage
Select Max

Month-to-month · No contracts · Cancel anytime · Unused minutes don't roll over.

Website Chat

A chat box on your page that talks to visitors and fields their questions. Comes with Website Management. $149/mo on its own, or $99/mo with Go, Pro, or Max.

Add Website Chat
What We're Known For: The 24/7 AI Virtual Phone Agent

No call goes unanswered. Your AI receptionist is on it when you're tied up — nights, weekends, mid-job — and treats each caller like a regular.

01 / ANSWERAnswers each call your way, following the rules you set. Nobody gets pushed to voicemail.
02 / UNDERSTANDKnows your services, hours, and prices — settles routine questions without bothering you.
03 / ROUTEPuts bookings straight into your calendar, writes down messages and fresh leads, links to your customer list. We hook it all up for you.
04 / ESCALATEWhen a caller needs a real person, it hands them to you or your crew right away.

We handle setup and upkeep — you just serve the customers it brings in.

Who DirectDesk fits

Made for Local Businesses That Never Slow Down
Home ServicesHVAC, plumbing, electrical, roofing, and field crews who can't stop mid-job to pick up the phone.
Appointment-Driven BusinessesSalons, spas, gyms, auto shops, and clinics that fill each day from a calendar.
Professional ServicesLawyers, realtors, accountants, and money folks where each call counts.

Website Services

We Look After Your Website

Website Management — $99/mo

We keep it tidy, safe, and running — month-to-month, no contract.

Start Website Management

Services

What We Do For You

Two things we do well. The AI receptionist minds your phones day and night, and our crew keeps your computers humming.

24/7 AI Virtual Phone Agent

A receptionist for your business that minds the phones around the clock and notes down each lead.

  • AI call answering for storefronts
  • 24/7 AI virtual phone agent service
  • After-hours phone coverage
  • Call overflow coverage
  • AI appointment booking lead capture
  • Messages written down leads filed away
  • Instant call transfer escalation
  • Business FAQ policy answering
  • Calendar booking scheduling
  • CRM integration lead syncing
  • Email SMS call summaries
  • Your own business phone number
  • Multi-department call directing
  • Multi-location call handling
  • Custom call flows transfer trees
  • First-time caller handling
  • Service quote request capture
  • Call recordings transcripts
  • Repeat-caller recognition
  • Urgent calls sent straight to you
  • Hear it work on an actual demo call
  • Your call greetings scripts
  • A heads-up when a lead comes in
  • Holiday weekend call coverage

Computer Technology

We set up, fix, and tune up computers — at your place, within 15 miles of Columbus, Georgia.

$59.99/hour

Clock starts on arrival · Half-hour minimum $29.99 · Payment due before leaving · Every job quoted upfront.

  • Virus Removal
  • OS Reinstall
  • Tune-Ups
  • Wi-Fi
  • Networking
  • Printers
  • New Device Setup
  • Recover Deleted Photos
  • Won't-Boot Repair
  • Data Transfer Backup
  • Email
  • Software Installs
  • Smart TV Smart Home
  • Security Camera Installs

Clock starts on arrival · Half-hour minimum $29.99 · Payment due before leaving · Every job quoted upfront.

Questions

Frequently Asked Questions
How is this different from an old-school answering service?

A staffed service averages $575 a month nationally for 400 minutes (2026 rates), and plenty tack on night and weekend fees. Pro is $299 flat — no add-ons — and never lets a call slip, day or night.

What does the free introduction include?

Roughly 30 minutes, by phone or in person. We go over your business and your calls, you tell us what you want handled — then you decide. No pressure, no forms.

Do you serve businesses outside Columbus, GA?

The AI receptionist works anywhere — it's all by phone. Website work is fully remote too. For computer help, we come to you within 15 miles of Columbus, Georgia.

Can it juggle more than one call at a time?

Yes. It grabs each call at once, so no one waits on hold or lands in voicemail during a rush.

Do I need new equipment or software?

No. Your current business number forwards to us, and we set it up with you. Nothing to install, nothing to tear out.